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| Most IT Lighthouse service plans include a regularly scheduled preventative maintenance service calls. At these preventative maintenance calls an IT Lighthouse Service Engineer will conduct a series of diagnostic evaluations to your company’s IT network with the specific purpose of minimizing down-time that is caused by poorly maintained software and hardware. Less down-time means less disruption to your business. |
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When
unplanned technology issues occur, one phone call to an IT Lighthouse
Customer Care Coordinator is all that is needed to begin resolving the
issue. The coordinator will troubleshoot over the phone and dispatch an
IT Lighthouse Engineer, as quickly as same business day, to your
location to provide you with the support you need to correct the
problem. The best news: there is no need to worry about receiving a
large bill for the service call. Each IT Lighthouse support plan
includes a block of non-scheduled support hours for unplanned technology
issues. © 2003,2004,2005 IT Lighthouse. (Chicago location)
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